At Wellness On 1st, we strive to make your visit as simple as possible by handling your insurance claims for you!

Direct Billing Policy

As a courtesy to our clients, we offer direct billing whenever possible. All insurance policies are different, and Wellness On 1st has no way of knowing what is covered under your plan. It is up to you to know the details of your insurance plan. We can only direct bill to one insurance company per appointment.

If you would like us to direct bill, it is our policy to keep a credit card on file using a secure platform, incase your insurance company does not pay in full. You will also be required to fill out and sign a consent form for us to direct bill. This is found in JaneApp (our booking software) as part of the health history intake form. 

Your credit card will be charged in the case that your insurance benefits do not fully cover your appointment. Wellness On 1st will bill your insurance company within 24 hours, and any remaining amounts outstanding will be charged to your credit card on file. If you do not wish to leave a credit card, you can pay in full and submit your receipt to your insurance company on your own.  
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Although not all services and/or individual insurance policies are eligible for direct billing, here is a list of companies we currently have a relationship to direct bill for you:

Did You Know?

Acupuncturists and Naturopathic Doctors are recognized by the Canada Revenue Agency as medical practitioners for the purposes of the medical expense tax credit. This means that any portion of your Acupuncture or Naturopath treatment not covered by your 3rd party insurance company will be considered a deductible medical expense on your taxes at the end of the year.
Make sure to save your receipts!